At CompliancyPlus we've been supporting and assisting our customers and their drivers for over 2 1/2 years, and after carefully reviewing all of the edited data available to us, we've found that in the past month alone our service has been directly responsible for increasing "Driver productivity" by 35.99% for those drivers who called our help-line.
At CompliancyPlus you'll find real value in what we do, and in how we do it because increased Driver productivity is what we provide.
The best comments we've had over the past year came from our customer's drivers! Some examples were “Saving them from wasting time”, “Always there for them”, “Expert help with their HOS”, “Experienced behind the wheel”, “Easy to talk to”. It could be said that the real value in our service is in the relationship that we build with our customer’s drivers. Because we always answer their calls 24 hours a day, we've earned both their trust and their respect in the work that we do for them, that's what we call Driver confidence.
Although most drivers are well acquainted with Hours of Service regulations for both Canada and the United States, the reality is that a lot of time is being unnecessarily wasted because drivers are not changing their duty status for themselves, they're letting their ELD do it for them. An ELD accurately reflects the activities of the truck but not always the activities of the driver. At CompliancyPlus our expertise is in Hours of Service compliance, but our Real Value is in knowing how to look for and maximize available hours for your drivers by accurately reflecting their daily activities. Whether on MOT time or DOT time...finding wasted time is what we do!
Clearly one of the most noteworthy comments that we receive from our customer's drivers is the fact that we are always available and that if we miss a call that we always call back within minutes. At CompliancyPlus we recognize that drivers need a quick response, whether it is to avoid a potential violation or to get around a traffic back up. We take a driver's phone call very seriously because getting your loads delivered on time is a serious business. When your drivers have access to our Help-line and HOS support "around the clock" to help them maximize their hours, they can make more money and get home earlier at the end of the week. Both are great reasons for your driver's increased satisfaction with your company, reasons that will ultimately increase your ability to retain your drivers.
When working with your drivers over the phone and giving them guidance, we often address violations before they actually become violations, resulting in the reduction of violations that your office staff see first thing in the morning. Our Driver Support helps your drivers get your loads delivered "without the stress" of trying to “beat the clock”, and we make sure that they do this in Compliance with the Hours of Service regulations!